Charoite Leaf Bracelet

Our jewelry is handmade with only authentic, natural gemstones and pearls, which means they may exhibit natural imperfections, these characteristics enhance their individuality and beauty.

Returns

Easy returns: If you are unhappy with your purchase, we will be happy to issue store credit for the original price paid of the item and associated tax within 30 days from purchase date. Original shipping charges will not be refunded. All "Sale" and "Specials" items are final sale.

Packing your return: Items must be returned unworn, in the original packaging and accompanied with the original proof of purchase. 

Receiving your store credit: As soon as we receive your returned items, we will gladly process your store credit. Once we process your return, you will receive an email with your store credit and can access your store credit 24/7 in your customer account.

Shipping Policy

We are committed to delivering your orders quickly and securely. Please review our shipping policy below:

Processing & Shipping

In-Stock Items: Orders are processed and shipped the same or next business day (Monday–Saturday, excluding holidays).

Shipping Carrier: We ship via USPS to ensure reliable and timely delivery.

Shipping Rates & Delivery Options

Standard Shipping: USPS First-Class Mail for orders under $100. $6 shipping fee applies.

Priority Shipping: Free USPS Priority Mail for orders over $100.

Tracking & Deliver: A tracking number will be provided via email once your order as shipped.

Delivery times vary based on location and shipping method selected at checkout.

International Shipping: Currently, we only ship within 49 United States OR we offer international shipping upon request. Please contact us for international shipping rates and estimated delivery times.

Lost or Delayed Packages: We are not responsible for delays caused by USPS. However, if your package is lost, please contact us, and we will assist in resolving the issue.

If you have any questions, feel free to contact our support team at shop@jacquelinerenejewelry.com

To keep your jewelry looking beautiful for years to come, we recommend following these simple care tips:

Avoid Water & Chemicals: Remove your jewelry before swimming, showering, or applying lotions and perfumes, as moisture and chemicals can cause tarnishing.

Store Properly: Keep your jewelry in a dry, dark area or soft pouch to prevent scratches and oxidation.

Clean Gently: Use a soft cloth to polish your jewelry regularly. For a deeper clean, use mild soap and warm water, then dry thoroughly.

Handle with Care: Avoid rough impact that may cause scratches or damage to stones and delicate designs.